As a first time home buyer, I had a lot of questions and concerns that I raised throughout the process. Andrew was very patient and responded to all my concerns/questions in a prompt manner. There were times when I felt discouraged and felt like I was never going to find a home. Andrew was encouraging when he said, “Don’t feel like you need to make a rush decision because we will find your dream home no matter how long it takes. You will know when it’s right. Go with your gut.” I found his reply very surprising given that sales people have a reputation to only care about making a sale…specifically, making a sale quick so they can move onto the next client.
When I finally found my dream home, he continued to guide me through the ‘next steps’ and even willingly volunteered to come with me to the lawyer’s office for support and/or to address any uncertainties I may have given that this was my first time. His exceptional service continued…As I walk through my new home for the very first time, I was distraught to find that the dryer was broken. Andrew, in his calm demeanor, reassured me not to worry and that he will take care of it. On the same day he called to tell me that he had purchased a new dryer. He graciously offered to deliver the new dryer, remove/discard the old dryer and finally, install the new dryer.
I truly believe that Andrew took it to heart that I was purchasing a home for the very first time so he was adamant to make sure that the entire experience was pleasant for me from start to finish. This is why he wanted to make sure he addressed any concerns I had very promptly and provided a great amount of guidance to make me feel at ease.
In case I didn’t make it clear enough, I highly recommend hiring Andrew if you decide to sell or purchase a home. He has a true passion and is dedicated to what he does so you will receive the best service you can ever ask for if you go with him!
Mariese D, First Time Home Buyer